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Hi, my name is Dao. I have over five years of experience in customer service and operations, mainly in the education sector and international environments.
In my previous roles at Finest Future and Geniebook, I worked closely with students, parents, and teachers to support students throughout their learning journey. My responsibilities included student onboarding, monitoring progress, coordinating with teachers, handling enquiries, and helping resolve issues that could affect students’ learning experiences.
I also have experience with administrative tasks, maintaining student records, coordinating schedules, and working with different teams to make sure daily operations run smoothly.
I would describe myself as patient, organised, responsible, and proactive. I enjoy supporting students, helping them overcome difficulties, and creating a positive learning environment.
Now, I’m looking for an Education Assistant position where I can use my experience to support students and teachers while contributing to the smooth running of educational activities.