Mazen Abdelrahman

I am Mazen Abdelrahman, an aviation and operations professional based in Hamburg with strong international experience in airport ground handling, passenger services, and team leadership. I currently work as a Passenger Handling Agent and Station On-the-Job Trainer, supporting safe, efficient, and customer-focused airport operations. Previously, I led ground handling operations in Egypt, managing teams in high-pressure, fast-paced environments. I hold a B.Sc. in Business Informatics and have completed extensive aviation safety, ramp handling, and dangerous goods training. Fluent in Arabic and English, with working knowledge of German, I am known for my strong communication skills, problem-solving mindset, and ability to perform effectively under pressure in multicultural teams.