Part-time English tutor/Customer Service Specialist/Technical Support Professional

Customer Experience Professional with 5 years of progressive experience within the Health Insurance, Telecommunications, Internet and Mobile industry for Top companies in United States like United Health Care, United Health Group, Sprint and Verizon Wireless.
Excellent interpersonal and communication skills; able to coordinate effectively with people from diverse backgrounds. Consistently exceeding all targets within a given time frame.
Strong understanding of consumer’s and patient’s needs with a keen eye on identifying opportunities, ability to build productive relationships and resolve complex issues.
Deep experience in creating and solidifying partnership with the customer and patient, solve problems creatively and achieve great outcomes.
Previous part-time experience in teaching English Language online to Japanese and Chinese